India's outsourcing woes (?)
Came across an interesting piece today about the future of India's outsourcing industry. The premise of the article is that India is currently projected to lose 45% of its global outsourcing market share by 2007. And the basic analysis of this premise is that this would be a bad thing.
While I can understand the concerns about the loss of market share, what I don't understand is this: The article says that in 2004, India received $2 billion out of the global $3 billion bpo (business process outsourcing) pot. By 2007, India is expected to receive $13.8 billion out of the global $24 billion market. This is, to be sure, a significant loss of market share; however, it appears to project, at worst, only a slight slowing of India's massive dollar growth in this industry. If India' s bpo revenue doubles in 2005 and again in 2006, it would need to then add an additional 72.5% in 2007 to hit its projected numbers.
If my business had been experiencing the growth India's seen, and was projected to experience continued growth mentioned in the article, I'd be pretty happy. Granted, I'd have some significant issues to sort out. But I'd imagine that in terms of priorities, tripping up my competition would have to be pretty low on my list. Concerns like infrastructure development would have more to do with handling the growth to come than with trying to further accelerate it.
Then again, my company doesn't have a billion employees.
While I can understand the concerns about the loss of market share, what I don't understand is this: The article says that in 2004, India received $2 billion out of the global $3 billion bpo (business process outsourcing) pot. By 2007, India is expected to receive $13.8 billion out of the global $24 billion market. This is, to be sure, a significant loss of market share; however, it appears to project, at worst, only a slight slowing of India's massive dollar growth in this industry. If India' s bpo revenue doubles in 2005 and again in 2006, it would need to then add an additional 72.5% in 2007 to hit its projected numbers.
If my business had been experiencing the growth India's seen, and was projected to experience continued growth mentioned in the article, I'd be pretty happy. Granted, I'd have some significant issues to sort out. But I'd imagine that in terms of priorities, tripping up my competition would have to be pretty low on my list. Concerns like infrastructure development would have more to do with handling the growth to come than with trying to further accelerate it.
Then again, my company doesn't have a billion employees.


0 Comments:
Post a Comment
Links to this post:
Create a Link
<< Home